Terms and conditions
TERMS AND CONDITIONS
These general conditions govern the use of this site www.sojelingerie.com .
This site is owned and operated by Soje.
By using this site, you indicate that you have read and understood the conditions of use and that you agree to comply with them at all times.
All content published and made available on this site is the property of Soje and its creators. This includes, but is not limited to, images, text, logos, documents, and anything else that contributes to the composition of this site.
SALES OF GOODS AND SERVICES
This document governs the sale of goods made available on our site.
The goods we offer include:
The goods linked to this document are the goods which are displayed on our site at the time you access them. This includes any products listed as out of stock. Any information, descriptions or images we provide about our goods are described and presented as accurately as possible. However, we are not legally bound by this information, descriptions or images as we cannot guarantee the accuracy of each product we supply. You agree to purchase these goods at your own risk.
We accept the following payment methods on this site:
When you provide us with your payment information, you confirm to us that you have authorized the use of and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to that payment instrument.
If we believe that your payment has violated any law or one of our terms of service, we reserve the right to cancel your transaction.
TRANSPORT AND DELIVERY
When you make a purchase on our site, you agree and acknowledge that you provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever necessary. If we cancel your order and have already processed your payment, we will give you a refund equivalent to the amount you paid. You agree that it is your responsibility to monitor your payment method. Although we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.
Reimbursement of goods.
We accept refund requests on our site for products that meet any of the following requirements:
-The property is damaged
-The item is the wrong size
For any return to be accepted, the product and its packaging must be returned intact and the product must not have been worn. Refund requests can be made within 14 days of receipt of the returned product.
Please follow this procedure to return your items by mail:
Simply return the product within 20 days of receipt of your order, the product(s) to the following address:
Soje, 138 rue Roland Jeanneau, Montreal, H3E 1R4.
The product must not have been worn. The product and its packaging must be intact.
LIMITATION AND LIABILITY
Soje or one of its employees will be held responsible for any problems arising from this site. However, Soje and its employees will not be held responsible for any problems arising from any irregular use of this site.
As a user, you hereby indemnify Soje from any and all liability, costs, causes of action, damages or expenses arising out of your use of this site or your breach of any of the provisions set out in this document.
This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations.
For EU residents, the GDPR is the applicable law governing the document. In the event of an incompatibility between a provision of this document and the GDPR, the rules of the GDPR will take precedence.
If at any time any of the provisions set forth herein are found to be inconsistent or invalid under applicable law, such provisions shall be deemed void and shall be removed from this document. All other provisions will not be affected by the laws and the rest of the document will still be considered valid.
These terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site.We We recommend that our users check these terms and conditions from time to time to ensure that they are informed of any updates. If necessary, we will notify users by email of changes to these conditions or we will post a notice on our site.
Please contact us if you have any questions or concerns at Hello@sojelingerie.com
The SOJE brand
Soje is a Canadian company that creates high-end menstrual lingerie, menstrual and classic swimwear, durable and eco-responsible, so that each of us can feel beautiful and good in all circumstances, at home , at the office or while traveling!
By purchasing Soje menstrual panties, not only are you supporting a Montreal company, but you are also supporting our great team, our partners and an entire network of local people. For this, we can only say thank you!
THE AUDACITY TO DO DIFFERENTLY AND BETTER
At Soje, we think and do things differently. The quality of the materials and the beauty of the designs are our priority and there is no limit to our creativity. Soje aims to offer you a special and unique product that you will fall in love with and that you will not find anywhere else.
We work with carefully chosen local partners as well as Canadian companies with recognized expertise in lingerie, who, like us, are committed to a job well done and have the well-being of their employees at heart.
Promote local talent and expertise
We are committed to supporting and developing our economy and local know-how. All our creations have therefore been developed and carefully crafted around local actors. Producing locally in Quebec allows us to follow the evolution of our products and to benefit from the experience and expertise of our partners who have been working in the field for decades and who, like us, want the success of our unique products.
Contribute to the well-being of women and the environment
Taking care of women and our environment is at the center of our concerns. We want to create products that improve women's quality of life and their self-esteem during this often unpleasant moment that comes back every month. Menstrual panties are an eco-friendly solution as they help reduce waste generated by disposable feminine hygiene products. All our materials are eco-responsible, durable and free of silver nanoparticles.
Encourage creativity and push boundaries
When it comes to creativity, there are no limits. We want to give free rein to our imagination and our originality in order to create innovative, unique and distinguished products. We are convinced that it is the details that make the difference!
Choose noble and eco-responsible materials
To create our adorable menstrual panties, we carefully choose our favorite materials. Each of our models is made with premium quality fabrics that are antimicrobial, anti-odor, hypoallergenic and certified without silver nanoparticles or harmful substances.
A few words from the founder
Working for more than 10 years in the fashion industry as a designer, I have always had a strong sensitivity for the work of the material, its quality and its composition, its textures and its comfort, but also for its impact environmental and societal.
Soje was born from a need I felt as a woman to better equip myself during my periods. By informing myself well and surrounding myself with experts, I discovered the environmental scourge and the dangers linked to the use of disposable hygienic products.
Not only is my collection made 100% locally in Montreal, from design to production, but it also brings a touch of glamor to the wardrobe of my clients, who like me, want to feel elegant and feminine regardless of their cycle. .
I believe that every gesture counts. With more than 45 billion hygiene products thrown away each year, I want to believe in my mission. That of offering the best in menstrual panties in terms of their performance, durability and aesthetics. Better for your health, better for the planet.
With all our love, thank you for trusting us!